Leadership Development

A series of 4 x full-day courses which guide managers through the expectations of being real leaders and gives them tools required to be successful.

$2,100 or $175 per person per day based on 12 participants.

1. Your Aims

  • Professional Leadership
  • Behaviour Options
  • Standards of Service
  • Achieve Your Aims

2. Your Skills

  • Time Management
  • Handling Complaints
  • Implementing Change
  • Effective Delegation

3. Your Team

  • Developing an Inspiring Team
  • Communication
  • Team Meetings
  • Training Your Team

4. Tricks of the Trade

  • Increasing Profitability
  • Performance Development Reviews
  • Staying Motivated
  • Reinforcing Principles

Development Package Includes

  • Pre-course meeting
  • Mystery guest visit
  • Interactive tailor-made sessions
  • Take home folders
  • Follow up 'accountability' visit after training
  • Personalized certificates