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Section 3 - Special Skills

In this section, we share the potential of handling complaints well and a step-by-step approach to success. In customer service, we get to have fun with kids and build long-term relationships with regulars, we will share some top tips for memorable experiences. Most of us have a love-hate relationship with the telephone, we will look at how to improve your approach to this useful tool.

What you'll get:

  • Module 1 - Handling Complaints
  • Module 2 - Making Kids Count
  • Module 3 - Our Valuable Regulars
  • Module 4 - Telephone Etiquette

Are you ready to become a genuine customer service star? Warning, this may cause fulfillment, purpose, and fun.