Leadership Development
- 4 x full-day sessions
- Steps to be an effective leader
- Practical tools for success
Customer Service
- 4 x half-day sessions
- Polishing service skills
- Handling real-life tough issues
Powerful Sales Training
- Sharpen sales skills
- Convert inquiries into bookings
- Handling objections with grace
- Up-selling & cross-selling
Train the Trainer
- Understanding how people learn
- Preparing to train effectively
- Communication styles
- Presenting the information
Culinary Expertise
- Review of current kitchen set-up
- Implement sound processes
- Menu engineering & costing
- Team recruitment & development
Operational Support
- Trustworthy executive leader
- Practical hands-on support
- Maintain the momentum
- Develop other leaders
Leadership Retreat
- Dynamic, interactive events
- Fun team bonding
- Review successes & challenges
- Set goals for the year ahead
A Diverse Culture Free of Bullying & Harassment
- What bullying & harassment is
- Implications for your people
- Implications for your business
- Rights & responsibilities for all
Current COVID-19 Protocols for Blue Mountain Solutions 2021
We are committed to the health and safety of our team, participants, clients, and the community.
We have thoroughly reviewed the protocols and confidently exceed the Health and Safety Guidelines set out by WorkSafeBC.
Full details are available to view – please click here for Safety Plan and QR Code.
