Leadership Development

Leadership Development

- 4 x full-day sessions
- Steps to be an effective leader
- Practical tools for success

Customer Service

Customer Service

- 4 x half-day sessions
- Polishing service skills
- Handling real-life tough issues

Powerful Sales Training

- Sharpen sales skills
- Convert inquiries into bookings
- Handling objections with grace
- Up-selling & cross-selling

Train the Trainer

Train the Trainer

- Understanding how people learn
- Preparing to train effectively
- Communication styles
- Presenting the information

Culinary Expertise

- Review of current kitchen set-up
- Implement sound processes
- Menu engineering & costing
- Team recruitment & development

Operational Support

- Trustworthy executive leader
- Practical hands-on support
- Maintain the momentum
- Develop other leaders

Leadership Retreat

- Dynamic, interactive events
- Fun team bonding
- Review successes & challenges
- Set goals for the year ahead

Bullying and Harassment

A Diverse Culture Free of Bullying & Harassment

- What bullying & harassment is
- Implications for your people
- Implications for your business
- Rights & responsibilities for all

Current COVID-19 Protocols for Blue Mountain Solutions 2021

We are committed to the health and safety of our team, participants, clients, and the community.  

We have thoroughly reviewed the protocols and confidently exceed the Health and Safety Guidelines set out by WorkSafeBC. 

Full details are available to view – please click here for Safety Plan and QR Code.

WTTC SafeTravels Stamp DGV_corporate