Leadership Development

Leadership Development

- 4 x full-day sessions
- Steps to be an effective leader
- Practical tools for success

Customer Service

Customer Service

- 4 x half-day sessions
- Polishing service skills
- Handling real-life tough issues

Powerful Sales Training

- Sharpen sales skills
- Convert inquiries into bookings
- Handling objections with grace
- Up-selling & cross-selling

Train the Trainer

Train the Trainer

- Understanding how people learn
- Preparing to train effectively
- Communication styles
- Presenting the information

Culinary Expertise

- Review of current kitchen set-up
- Implement sound processes
- Menu engineering & costing
- Team recruitment & development

Operational Support

- Trustworthy executive leader
- Practical hands-on support
- Maintain the momentum
- Develop other leaders

Leadership Retreat

- Dynamic, interactive events
- Fun team bonding
- Review successes & challenges
- Set goals for the year ahead

Bullying and Harassment

A Diverse Culture Free of Bullying & Harassment

- What bullying & harassment is
- Implications for your people
- Implications for your business
- Rights & responsibilities for all

Current COVID-19 Protocols

We are committed to the health and safety of our team, participants, clients, & the community.

Please feel free to view our Safety Plan and QR Code.