Leadership Development- 4 x full-day sessions - Steps to be an effective leader - Practical tools for success Customer Service- 4 x half-day sessions - Polishing service skills - Handling real-life tough issues Powerful Sales Training- Sharpen sales skills - Convert inquiries into bookings - Handling objections with grace - Up-selling & cross-selling Train the Trainer- Understanding how people learn - Preparing to train effectively - Communication styles - Presenting the information Culinary Expertise- Review of current kitchen set-up - Implement sound processes - Menu engineering & costing - Team recruitment & development Operational Support- Trustworthy executive leader - Practical hands-on support - Maintain the momentum - Develop other leaders Leadership Retreat- Dynamic, interactive events - Fun team bonding - Review successes & challenges - Set goals for the year ahead A Diverse Culture Free of Bullying & Harassment- What bullying & harassment is - Implications for your people - Implications for your business - Rights & responsibilities for all Current COVID-19 Protocols We are committed to the health and safety of our team, participants, clients, & the community.Please feel free to view our Safety Plan and QR Code.