Leadership Development

A series of 4 x full-day courses which guide managers through the expectations of being real leaders and gives them tools required to be successful.

1. Your Aims

  • Professional Leadership
  • Behaviour Options
  • Standards of Service
  • Achieve Your Aims

2. Your Skills

  • Time Management
  •  Handling Complaints
  •  Implementing Change
  •  Effective Delegation

3. Your Team

  • Developing an Inspiring Team
  •  Communication
  •  Team Meetings
  •  Training Your Team

4. Tricks of the Trade

  • Increasing Profitability
  •  Performance Development Reviews
  •  Staying Motivated
  •  Reinforcing Principles


for up to 12 participants


Development Package Includes

  • Pre-course meeting
  • Mystery guest visit
  • Interactive tailor-made sessions
  • Take home folders
  • Follow up 'accountability' visit after training
  • Personalized certificates

Are you in BC? 

You may be eligible for a grant to cover 60% of training costs! Contact us to find out how.

Contact Us