Services

Culinary Business Adviser & Implementer

Each business is different and there is no fixed formula for this, so Takashi will review and implement all aspects of the culinary operation including: menu, kitchen operations, systems and processes, cost control, concept change, team recruitment and development.

Leadership / Team Retreat

Dynamic, fun, interactive team bonding events with your company’s aims in mind.

Operational Support

With a practical approach to business, Theresa offers her services to step in and cover as a trustworthy short term solution in an executive’s absence, to keep the integrity of the business until a replacement is found.

Human Resource Support

Support includes recruitment
services, creating job descriptions, posting, screening, interviewing and contracts. Also creating performance development plans for the company and standardizing performance management
processes.

Mystery Guest Visit

This secret shopper visit entails a visit to the venue by a member of the team, with years of industry experience. Observations are made from a guest’s perspective during a stay using the facilities within the property and followed up with a comprehensive, easy to read report.

Consulting

With over 30 years of experience, Theresa is available to consult on growing businesses, engaging colleagues or delighting guests.

Motivational Speaking

Customized keynote speeches including: annual meetings, motivational gatherings, company parties, leader retreats and so much more.

Solving Recruitment Issues

When clients have high employee turnover we help with implementing systems and training to solve this issue. From attracting to hiring and retaining the right people to suit your business.

Culture Check/Employee Engagement Services

No need for an expensive informal on-line survey. Instead we hold fact-finding personable sessions, tailor-made for your business to find out what your colleagues need and want. Followed by a report with easy to implement solutions.